The method and price of shipping will be indicated on the checkout page. Once an order has been placed, it will be shipped to the address provided by the customer.
All orders are expected to be sent within 3 days after purchase. Orders can be dispatched as quickly as 24 hours. Note, if payment is not made in full, dispatch of your orders may be delayed.
All orders will be dispatched from the UNITED KINGDOM. USING ROYAL MAIL.
All parcels will be assigned a tracking number to ensure customers can stay updated on their shipment’s status.
It is the customer’s responsibility to inspect the goods upon arrival to ensure they are in good condition and undamaged.
Customers are responsible for any customs charges and taxes. These charges vary by country; for more information regarding your country’s customs policies or charges, please contact us before placing an order. These charges are not included in our shipping costs.
You will not receive a refund if you forget, intentionally leave, or abandon a package at customs. It is the customer’s responsibility to comply with the requirements set by customs authorities.
A package marked as delivered by the shipping company is considered delivered and serves as proof of delivery. In the event that a customer claims not to have received their order despite it being marked as delivered, it is the customer's responsibility to file a claim directly with the shipping company. From the point of delivery confirmation by the shipping company, the responsibility for the package is transferred from us to the customer. We are not liable for any issues that arise after the package is confirmed by the shipping company as delivered.
